Chat widget errors

Incident Report for DigitalGenius

Resolved

This incident has been resolved.
Posted Oct 20, 2025 - 21:33 BST

Update

The earlier issue affecting chat message delivery has been resolved.
Posted Oct 20, 2025 - 21:29 BST

Update

The earlier issue affecting chat message delivery has been resolved. We are now monitoring it.
Posted Oct 20, 2025 - 20:45 BST

Update

We are continuing to investigate this issue.
Posted Oct 20, 2025 - 20:26 BST

Investigating

We’re currently experiencing an outage due to a major incident with our vendor, Pusher. We’re monitoring the situation and will provide updates as soon as possible.
Posted Oct 20, 2025 - 20:25 BST
This incident affected: US (Chat Widget).
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